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ACS, A Xerox Company, Completes Acquisition of Unamic/HCN

^{Published on 2011-04-06 02:40:39 - Market Wire}
 

DALLAS--([ BUSINESS WIRE ])--[ Affiliated Computer Services (ACS) ], A [ Xerox ] Company (NYSE: XRX), today announced it has completed the acquisition of [ Unamic/HCN ], the largest privately-owned customer care provider in the Benelux.

"The acquisition also allows ACS to immediately provide clients with innovative expertise throughout the European customer care sector."

ACS announcedon [ February 21 ] that it would acquire Unamic/HCN to expand its global customer care capabilities by adding regional market expertise in Western Europe, Turkey and Suriname.

aOur clients will benefit from our expanded [ business process outsourcing ] leadership position that continues to span multiple regions worldwide,a said [ Chris Tranquill ], group president of ACSa™ business processing solutions group. aThe acquisition also allows ACS to immediately provide clients with innovative expertise throughout the European customer care sector.a

Unamic/HCNa™s expertise in Dutch, French, Flemish and Turkish will contribute to ACSa™ broad suite of languages. ACS currently offers [ customer care ] services in 20 languages from 140 locations around the world. The companya™s 38,000 customer care agents manage more than 1.6 million calls daily on behalf of our clients.

About Xerox

Xerox Corporation is a $22 billion leading global enterprise for business process and [ document management ]. Through its broad portfolio of technology and [ services ], Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their [ real business ].Headquartered in Norwalk, Conn., Xerox provides leading-edge [ document technology ], services, software and [ genuine Xerox supplies ] for [ graphic communication ] and [ office printing environments ] of any size. Through ACS, A Xerox Company, which Xerox acquired in February 2010, Xerox also offers extensive [ business process outsourcing ] and [ IT outsourcing services ], including data processing, HR benefits management, finance support, and customer relationship management services for commercial and government organizations worldwide. The 136,000 people of Xerox serve clients in more than 160 countries.For more information, visit [ http://www.xerox.com ], [ http://news.xerox.com ], [ http://www.realbusiness.com ] or [ http://www.acs-inc.com ]. For investor information, visit [ http://www.xerox.com/investor ].

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