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Xerox Maintains Managed Print Services Lead in Europe

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ROCHESTER, N.Y.--([ BUSINESS WIRE ])--Analyst research group Quocirca named [ Xerox Corporation ] (NYSE: XRX) a market leader in [ managed print services ] (MPS) in its European Vendor [ aMPS Comes of Agea report, 2010 ]. For the second year in a row, Quocirca awarded Xerox a leading position, recognizing its global presence, offerings that extend beyond the office to the print shop and virtual workers, and business process outsourcing and IT outsourcing expertise.

"Xeroxa™s continued leadership position reflects the fact that larger enterprises are increasingly looking for innovation and business-process improvement as well as cost savings"

The report, which provides an overview of the changing landscape of MPS across Europe, highlights Xeroxa™s history of delivering results to businesses of all sizes a" and the fact that since 2001, 100 percent of Xeroxa™s large enterprise MPS clients continue to renew their contracts.

aXeroxa™s continued leadership position reflects the fact that larger enterprises are increasingly looking for innovation and business-process improvement as well as cost savings,a said Louella Fernandes, principal analyst, Quocirca. aXeroxa™s strong market performance can be attributed to extending traditional managed print services across the enterprise to include the office, in-house production print, as well as complementary offerings in business process outsourcing and IT outsourcing.a

Quocirca expects Xerox will extend its market leadership in 2011 as it deepens its footprint in large enterprise accounts by linking traditional Xerox offerings with those of ACS, A Xerox Company. The return on Xeroxa™s investment in ACS, which created the worlda™s leading enterprise for business process and document management, comes to customers in the form of more automation with less paperwork, resulting in faster transactions and simpler business processes a" giving them more freedom to focus on their core business.

After nearly tripling its services business to $10 billion, the growing list of Xerox customers benefiting from the collective expertise includes Atos Origin, Entergy Corporation, Ingersoll Rand and Procter & Gamble.

To bolster its market position, Xerox continues to make investments to support and expand its range of MPS offerings. [ Xerox Enterprise Print Services ] helps businesses gain control of documents being printed, shared and stored across the entire enterprise a" whether in the office, by mobile and home workers, or in the print center.

Xerox also extends its offering to small and mid-sized businesses via the companya™s global network of channel partners, who can build a self branded MPS program with Xerox support and training.

aBeing recognized by Quocirca as market leader for the second year running highlights our strength and our ability to grow and innovate as the arena rapidly matures,a said [ Stephen Cronin ], president, [ Xerox Global Document Outsourcing ]. aXerox is poised to stay ahead as other companies attempt to get a foothold in this growing space. Wea™ll build on our leadership in document management and integrate our newly acquired service offerings.a

Xerox was also positioned by Gartner, Inc., in the Leaders Quadrant in the [ 2010 Magic Quadrant for Managed Print Services Worldwide ]1 and the company was recognized as a leader in [ IDCa™s Worldwide and U.S. Outsourced Print and Document Services Forecast and Analysis ]2 and in [ IDCa™s 2010 MPS MarketScape report ]3.

About Xerox

Xerox Corporation is a $22 billion leading global enterprise for business process and [ document management ]. Through its broad portfolio of technology and [ services ], Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their [ real business ]. Headquartered in Norwalk, Conn., Xerox provides leading-edge [ document technology ], services, software and [ genuine Xerox supplies ] for [ graphic communication ] and [ office printing environments ] of any size. Through ACS, A Xerox Company, which Xerox acquired in February 2010, Xerox also offers extensive [ business process outsourcing ] and [ IT outsourcing services ], including data processing, HR benefits management, finance support, and customer relationship management services for commercial and government organizations worldwide. The 133,000 people of Xerox serve clients in more than 160 countries. For more information, visit [ http://www.xerox.com ], [ http://news.xerox.com ] or [ http://www.acs-inc.com ]. For investor information, visit [ http://www.xerox.com/investor ].

Note:For open commentary, industry perspectives and views from events visit [ http://twitter.com/xeroxcorp ], [ http://twitter.com/xeroxoffice ], [ http://twitter.com/xeroxproduction ], [ http://twitter.com/servicesatxerox ], [ http://twitter.com/xeroxevents ], [ http://www.xerox.com/blogs ] or [ http://www.xerox.com/podcasts ].

XEROX®, XEROX and Design® are trademarks of Xerox Corporation in the United States and/or other countries.

1Gartner, Inc., Magic Quadrant for Managed Print Services, Worldwide, [ Ken Weilerstein ], Cecile Drew, [ Yulan Li ]
2IDC aWorldwide and U.S. Outsourced Print and Document Services Forecast and Analysisa Doc #224913, September 2010.
3IDC aIDC MarketScape: Worldwide Managed Print Services 2010 Hardcopy Vendor Analysis.a Doc # 222872, April 2010.