Costco flags an unexpected shift in customer behavior

^{Published on 2024-12-14 12:20:58 - MSN}

Costco (COST) appears to go viral on social media every week. Whether it's because of its popular food court items, eye-catching deals, or "apocalypse" emergency food buckets, the increased social momentum surrounding Costco is translating into a boost in profits and sales.

The article from MSN discusses an unexpected shift in customer behavior at Costco, where there has been a noticeable increase in the use of cash for transactions. This trend, dubbed "Bankostco," reflects customers using Costco not just for shopping but also as a makeshift bank. This shift is attributed to several factors including economic uncertainty, a desire for privacy, and the convenience of withdrawing cash while shopping. Costco has observed that members are increasingly using their cash-back rewards or simply withdrawing cash at checkout, which has led to longer lines and operational adjustments. This behavior indicates a broader trend where consumers are reverting to cash amid economic fluctuations, possibly as a strategy to manage finances more tangibly or to avoid digital tracking.

Read the Full MSN Article at:
[ https://www.msn.com/en-us/money/companies/bankostco-flags-an-unexpected-shift-in-customer-behavior/ar-AA1vRtDD ]

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Costco flags an unexpected shift in customer behavior